As a Magento 2 Trained & Certified Solution Partner, we can get your store up and running in no time. Because when it comes to Magento, there’s nothing we cannot do!

Whether it’s a botched version upgrade or extension installation, a server error, an HTTP/MySQL service related issue, or an improper extension installation, we are your one stop solution provider. With a dedicated team of over 20 Magento certified experts, we have the expertise and resources to support your Magento web store at a moment’s notice, and without breaking your bank.

Magento Support Services We Offer

MAGENTO Admin Configuration & Support

Magento Optimization & Hosting

Store UI / UX Development

Magento Extension development, Setup, Configuration & Integration

Magento Programming Support – Bug Fixes, Crashes, Errors, etc.

Server Administration and Support

Custom Backend Development

Third Party Application Integration with Magento

Is your Magento Web Store Down or Broken? Get In Touch

Our Magento Emergency Support Process

Our Magento emergency support process is designed to produce results, and make the entire support cycle as easy and painless as possible. Below are the key steps involved in our Magento support process.

1. Access to Your Magento Store & Content

In order to provide support, we first request access to your site, including the FTP, SSH, control panel, database as well as other accesses.

3. Troubleshooting / Fixing

We begin the troubleshooting phase by using common log files, troubleshooting protocols and our proprietary Magento checklist, to go through your system and see what’s wrong. A fix may be as simple making sure there is enough RAM available on your hosting server, or as complex as the development of custom workflows to address certain limitations on your web store.

2. Code Review

We then do a detailed code review of your Magento web store so we know what core files have been modified, which extensions are installed, what the issues are and where they lie, so we can tackle the problem quickly.

4. Site Review & Testing

Once the issue is resolved, we put your web store through an extensive 30-step QA cycle, which ensures that your Magento storefront will function perfectly for every visitor. This QA cycle includes testing of SSL security, page load times, contact forms and checkout functionality, among other items.

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Some Of Our Work

Migration to Magento 2 and Magento customization helps streamline ecommerce operations and reduce order turnaround time

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Some Of Our Work

Design & implementation of a Magento 2 based web store integrated with the Dynamics AX ERP, helps boost sales & enhances operational efficiency

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FEATURED PROJECTS

Turn Key, real-time Magento NetSuite integration streamlines transactions, eliminates data entry and reduces order turnaround time

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Some Of Our Work

Magento based ecommerce store specializing in BBQ equipment, seasoning, sauces and rubs. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector

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Some Of Our Work

Magento implementation and Magento Dynamics AX integration for Australia's leading health and wellness retailer

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Some Of Our Work

Magento migration and Magento Dynamics integration for one of UAE's largest supermarket chains

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Some Of Our Work

Magento customization creates new sales channel & increases online sales by over 30%

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Some Of Our Work

Turn Key, Magento NetSuite integration streamlines order processing and reduces order turnaround time

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Some Of Our Work

Magento based ecommerce site specializing in 4x4 automotive parts, accessories & services. Integrated with the Oracle-NetSuite ERP via Folio3's proprietary NetSuite Magento Connector

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Some Of Our Work

Magento based wholesale and kitchen supply store. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector

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Some Of Our Work

Magento based ecommerce site selling opticals, sunglasses and frames. Fully integrated with the Oracle-NetSuite ERP via Folio3's NetSuite Magento Connector

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Some Of Our Work

Magento based ecommerce site specializing in organic, wild-crafted pure essential oils, body butters, hydrosols and aromatherapy recipes, kits. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector

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Some Of Our Work

Magento based storefront selling custom designed smartphone and tablet covers and accessories. Integrated with the Oracle-NetSuite back office using Folio3's NetSuite Magento Connector

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Some Of Our Work

Group Buy Engine is a California based company whose mission is to serve as the platform for vendors looking to sell products and services online in grouped sales.

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Some Of Our Work

Cammie’s Home Store is a Mississippi based online retailer of apparel and accessories, bed & bath items, swimwear, home décor and kitchen items.

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Some Of Our Work

Surf Shop is a California based retailer of surfing, swimwear, beachwear, apparel and casual and beach accessories.

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Some Of Our Work

Asimi4u is a Greece based online retailer of body piercings, piercing tools, jewelry and accessories.

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Have a Magento Emergency Support Services requirement you would like to discuss? Want to know more about our Magento Emergency Support Services?




CALL

USA408 365 4638

VISIT

1301 Shoreway Road, Suite 160,

Belmont, CA 94002

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