As a Magento 2 Trained & Certified Solution Partner, we can get your store up and running in no time. Because when it comes to Magento, there’s nothing we cannot do!
Whether it’s a botched version upgrade or extension installation, a server error, an HTTP/MySQL service related issue, or an improper extension installation, we are your one stop Magento support & maintenance partner. With a dedicated team of over 20 Magento certified experts, we have the expertise and resources to provide Magento technical support and Magento maintenance for your web store at a moment’s notice, and without breaking your bank.
Is your Magento Web Store Down or Broken? Get In Touch
Our Magento support process is designed to produce results, and make the entire support cycle as easy and painless as possible. Below are the key steps involved in our Magento technical support process.
In order to provide support, we first request access to your site, including the FTP, SSH, control panel, database as well as other accesses.
We begin the troubleshooting phase by using common log files, troubleshooting protocols and our proprietary Magento checklist, to go through your system and see what’s wrong. A fix may be as simple making sure there is enough RAM available on your hosting server, or as complex as the development of custom workflows to address certain limitations on your web store.
We then do a detailed code review of your Magento web store so we know what core files have been modified, which extensions are installed, what the issues are and where they lie, so we can tackle the problem quickly.
Once the issue is resolved, we put your web store through an extensive 30-step QA cycle, which ensures that your Magento storefront will function perfectly for every visitor. This QA cycle includes testing of SSL security, page load times, contact forms and checkout functionality, among other items.
Migration to Magento 2 and Magento customization helps streamline ecommerce operations and reduce order turnaround time.
Design & implementation of a Magento 2 based web store integrated with the Dynamics AX ERP, helps boost sales & enhances operational efficiency
Turn Key, real-time Magento NetSuite integration streamlines transactions, eliminates data entry and reduces order turnaround time
Magento based ecommerce store specializing in BBQ equipment, seasoning, sauces and rubs. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector
Magento implementation and Magento Dynamics AX integration for Australia's leading health and wellness retailer
Magento migration and Magento Dynamics integration for one of UAE's largest supermarket chains
Magento customization creates new sales channel & increases online sales by over 30%
Turn Key, Magento NetSuite integration streamlines order processing and reduces order turnaround time
Magento based ecommerce site specializing in 4x4 automotive parts, accessories & services. Integrated with the Oracle-NetSuite ERP via Folio3's proprietary NetSuite Magento Connector
Magento based wholesale and kitchen supply store. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector
Magento based ecommerce site selling opticals, sunglasses and frames. Fully integrated with the Oracle-NetSuite ERP via Folio3's NetSuite Magento Connector
Magento based ecommerce site specializing in organic, wild-crafted pure essential oils, body butters, hydrosols and aromatherapy recipes, kits. Integrated with the Oracle-NetSuite ERP using Folio3's NetSuite Magento Connector
Magento based storefront selling custom designed smartphone and tablet covers and accessories. Integrated with the Oracle-NetSuite back office using Folio3's NetSuite Magento Connector
Group Buy Engine is a California based company whose mission is to serve as the platform for vendors looking to sell products and services online in grouped sales.
Cammie’s Home Store is a Mississippi based online retailer of apparel and accessories, bed & bath items, swimwear, home décor and kitchen items.
Surf Shop is a California based retailer of surfing, swimwear, beachwear, apparel and casual and beach accessories.
Asimi4u is a Greece based online retailer of body piercings, piercing tools, jewelry and accessories.