As a Magento 2 Trained & Certified Solution Partner, we can get your store up and running in no time. Because when it comes to Magento, there’s nothing we cannot do!

Whether it’s a botched version upgrade or extension installation, a server error, an HTTP/MySQL service related issue, or an improper extension installation, we are your one stop Magento support & maintenance partner. With a dedicated team of over 20 Magento certified experts, we have the expertise and resources to provide Magento technical support and Magento maintenance for your web store at a moment’s notice, and without breaking your bank.

Magento Support Services We Offer

MAGENTO Admin Configuration & Support

Magento Optimization & Hosting

Store UI / UX Development

Magento Extension development, Setup, Configuration & Integration

Magento Programming Support – Bug Fixes, Crashes, Errors, etc.

Server Administration and Support

Custom Backend Development

Third Party Application Integration with Magento

Is your Magento Web Store Down or Broken? Get In Touch

Our Magento Support & Maintenance Process

Our Magento support process is designed to produce results, and make the entire support cycle as easy and painless as possible. Below are the key steps involved in our Magento technical support process.

1. Access to Your Magento Store & Content

In order to provide support, we first request access to your site, including the FTP, SSH, control panel, database as well as other accesses.

3. Troubleshooting / Fixing

We begin the troubleshooting phase by using common log files, troubleshooting protocols and our proprietary Magento checklist, to go through your system and see what’s wrong. A fix may be as simple making sure there is enough RAM available on your hosting server, or as complex as the development of custom workflows to address certain limitations on your web store.

2. Code Review

We then do a detailed code review of your Magento web store so we know what core files have been modified, which extensions are installed, what the issues are and where they lie, so we can tackle the problem quickly.

4. Site Review & Testing

Once the issue is resolved, we put your web store through an extensive 30-step QA cycle, which ensures that your Magento storefront will function perfectly for every visitor. This QA cycle includes testing of SSL security, page load times, contact forms and checkout functionality, among other items.


Some Of Our Work

Magento 2 Migration from OSCommerce and Magento customization helps enhance ecommerce revenue and streamline shopping experience.

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Some Of Our Work

Magento 2 Migration and Magento customization helps streamline ecommerce operations and reduce order turnaround time.

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Some Of Our Work

Design & implementation of a Magento 2 based web store integrated with the Dynamics AX ERP and Magento customization, helps boost sales & enhances operational efficiency

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Some Of Our Work

Magento implementation, Magento customization and Magento Dynamics AX integration for Australia's leading health and wellness retailer

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Some Of Our Work

Group buying platform for vendors looking to sell products and services in grouped sales, built by Folio3 via custom Magento development.

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Some Of Our Work

Magento customization creates new sales channel & increases online sales by over 30%

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Some Of Our Work

Magento migration and Magento Dynamics integration for one of UAE's largest supermarket chains

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Some Of Our Work

Magento customization helped boost sales by over 40% while enhancing site performance and customer experience.

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Some Of Our Work

Magento customization and integration with Amazon and eBay reduces order fulfillment time and helps Cammie’s Home Store offer a more refined user experience

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Some Of Our Work

Magento maintenance & support services by Folio3 help Surf Shop minimize store downtime and save considerable cost.

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Some Of Our Work

Magento maintenance and Magento support services by Folio3 helps Asimi4u reduce store down time and optimize shopping experience.

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Have a Magento Support or Magento Maintenance requirement you would like to discuss? Want to know more about our Magento Support Services?

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USA408 365 4638


1301 Shoreway Road, Suite 160,

Belmont, CA 94002

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