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Pai Skincare manufactures and distributes certified organic, premium skincare products that are exported to over 50 countries worldwide. Folio3 Integrated 6 of their Shopify-powered web stores with their back-office NetSuite ERP.

In addition to the out-of-the-box features offered by the connector, Folio3 also developed some key customizations to tailor the integration according to Pai Skincare’s business processes:

• Two-way synchronization of orders and associated customer data between NetSuite and Shopify
• Synchronization of guest checkout orders from Shopify to NetSuite
• Two-way synchronization of item data between NetSuite and Shopify
• Two-way synchronization of refunds between NetSuite and Shopify
• Synchronization of historical orders and customer data from NetSuite to Shopify or vice versa
• Synchronization of multiple price levels from NetSuite to Shopify
• Synchronization of Shopify customers to NetSuite, as company type customers with associated contacts
• Synchronization of customer-specific pricing from NetSuite to Shopify
• Synchronization of credit/payment terms from NetSuite to Shopify
• Synchronization of Shopify orders paid for via invoices, to NetSuite
• Synchronization of additional NetSuite item types (other than simple inventory and matrix) from NetSuite to Shopify
• Synchronization of more than two item images (per item record), from NetSuite to Shopify
• Synchronization of promotions from NetSuite to Shopify
• Synchronization order cancellations from Shopify to NetSuite
• Synchronize item/product categories from NetSuite to Shopify