Field force automation is a process that empowers field workers to have direct access to order information and work data from a handheld device which helps improve productivity and work efficiency. Networked organizations use a centralized server through which the admin assigns appointments or work orders to registered company field workers. Field workers are able to receive their daily appointments and tasks on their Smartphones or other devices through mobile based applications. Using internet, GPS services are used to determine the proximity of the field worker’s location which facilitates in accurately delivering or reassigning of tasks.
In one such instance, Folio3 developed and implemented a suite of web and mobile field automation solutions for FoodLink (formally known as TrueTrac). The award winning solution included a wide array of applications for FoodLink’s agri-business clients, offering them product traceability compliance, secure food data storage, reporting, agriculture data collection and payroll management in real time. With this field automation solution, farmers are now able to easily trace fresh produce and connect suppliers directly with the consumers. The entire system from produce collection till sending out supplies and tracking food quantity remains automated, replacing the old paper-based ticketing and tagging.