Magento Tips & Tricks – How to temporarily block order related emails being sent to customers

Magento Tips & Tricks – How to temporarily block order related emails being sent to customers
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As a Magento admin, you must have come across situations where you had to perform a maintenance update or needed to make some backend adjustments to your Magento web store, and wanted to ensure that no emails were sent out to customers during that period, about their pending orders.

Although Magento provides a way to disable all email sending, but this not always intended as other email functions might require to be functional. Luckily, there is a workaround you can use that allows you to disable just order related emails that you send to customers. All you need to do is simply go to Admin > System (Menu) > Configuration (Menu Item) > Sales Section > Sales Emails

On this screen under the ‘Order Comments‘ section, set the ‘Enabled‘ setting to ‘No‘. And that’s it.

 

NOTE

Don’t keep the email updates feature blocked for any longer than necessary because no order related emails will go out to customers unless this feature is enabled.

If you have a Magento requirement you would like to discuss or would like to know more about our Magento development services, please get in touch with us at  [email protected].

 

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